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“To accomplish great things, we must not only act, but also dream; not only plan, but also believe” Anatole France
Ramy Mossad - Finance Manager - at Drymix
“We consider Trimar Forwarding to be almost our partners. They handle all our work from import to export. Their troubleshooting and response to problems is really fast and we can rely on them."
Alaa Omar - Specialized Shipping Consultant - at MAC Carpet
“We work with Trimar Forwarding because they provide very good rates and they provide premium door to door services."
Ali Ibrahim - Supply Chain Specialist - at CSI
“Quality of work & the response is good. People are well mannered. Rates are good although we don't mind them to be lower :).”
Mahmoud M. El Rashoody - Commercial Affaires Head - at MISR EDFU
"We intend to thank Trimar team for their unprecedented cooperation during the process of exporting “A VERY LARGE GENERATOR 8 MEGAWATT” to Spain for many days - not just during working days, but also during their holidays too -the team faced many difficulties in this process and they were able to solve it so cleverly demonstrating their expertise."
Mostafa Magdy- Logistic Coordinator- at ISKRAEMECO, Energy Measurement & Management El Sewedy Electric Holding
"We would like to thank everyone in Trimar forwarding team especially during the past period and we know that it was so hard due to the trucker’s sit-in & bad weather and we appreciate your exceptional performance for providing everything on time regarding this Period. Thank you Heroes :)"
Eng. Ahmed Ismail - Egypt Plant Manager. GSE Lining Technology
“The service is excellent and because of that we have continued working with TRIMAR Forwarding. Among the many good qualities and services; we feel that we receive very positive and proactive attention as a customer, and the on-site representative is a very creative service that facilitates our operations, in addition to the fact that on time speed in response to our inquiries is very satisfactory."
Eng. Khaled Shawky- Reliance Egypt.
“ We are very happy with high level of service we receive. And the best thing is that we find fast response level to problems and very impressive problem solving ability.”
Our key Organization Tools
A full Manual of our system & methodology that includes every detail of how we operate as a team and as company.
Various evaluation forms such as customer evaluation, employee evaluation, team evaluation and management system evaluation.
Internal and external reporting systems that keep all operations and details intact and related.
Guideline sheets that pertain to problem solving, sales tips, technical terms and key success factors.
Solid software that ensures efficient internal communications between all departments.
Consists of 350 pages divided into 10 sections.
Includes 12 appendix & 80 forms.
Has 10 flow charts designed for every procedure.
Translated into Arabic & distributed to all members.
Created according to ISO certification standards & requirements.
Our Manual Sections:
Section # 1: Quality
Section # 2: Human Resources
Section # 3: Sales
Section # 4: Import Operations
Section # 5: Export Operations
Section # 6: International Trucking
Section # 7: Information Technology (IT)
Section # 8: Purchasing
Section # 9: Customs Clearance
Section # 10: Appendices
Our Manual Appendices:
Appendix A: Code of Ethics
Appendix B: Office Rules
Appendix C: Non-Compete Agreement
Appendix D: Penalty System
Appendix E: Organization Chart
Appendix F: Career Path
Appendix G: Guide Line documents
Appendix H: Forms
Appendix I: Evaluation Forms
Appendix J: Database Formats
Appendix K: Internal Report Tables
Appendix L: Internal Forms
Appendix M: External Reports Tables
Appendix N: External Communications Documents
Appendix O: Job Descriptions.
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